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Shipping Policy

Shipping

Our estimated delivery dates are based on several factors, including the destination address, how quickly we can assemble and prepare your items for shipment， weather and so on. You can calculate the estimated delivery time based on the processing time of your order.

Total Delivery Time=Processing Time+Shipping Time

  • Processing time is the time from receiving your order to physically dispatching it. After receiving your order, we conduct strict Quality Control inspections and tests to ensure the product's quality prior to shipment to meet your satisfaction. The total processing time varies depending on the complexity, design, and size of the specific product. Larger orders will usually take longer It normally takes 1-2 business days for us to process your order. However, please note that the processing time can also be affected by the stock status of individual items, the time of the year, national holidays, etc. If your order includes very popular items that are facing stock availability issues, then the order will take 5-10 business days to process and dispatch.
  • Shipping time is estimated and commences from the date of shipping, rather than the date of order, and might take longer than expected due to invalid addresses or other causes.
Region Country/Region Shipping Method Shipping Costs 

Estimated Time of Arrival
Europe Austria, Belgium, Bulgaria, Czechia, Denmark, Finland, France, Germany, Hungary, Ireland, Italy, the Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Spain, Sweden,Switzerland and United Kingdom International Shipping Free 7–15 working days
North America

Canada and United States
Asia Pacific Australia and New Zealand 

*Please Note:

  • Additional shipping fees of $5–$20 may apply to remote areas. The exact amount will be calculated and displayed at checkout. 
  • Express Shipping is not available for APO, FPO, DPO, or PO Box addresses.

Order Tracking

Once your order is ready to ship, you will receive a shipment confirmation email with a tracking number, allowing you to view the progress of the shipment directly through the carrier's website.

About taxes

Our customers do not have to pay import duty, customs duty, or VAT (additional tax levied).

 

We are committed to providing you with an outstanding shopping experience and efficient internal operational services. Thank you for your support and trust.


We apologize in advance for any inconvenience this delay may cause and thank you for your patience. If you have any further questions, please contact our customer service department at support@hiracers.com